Frequently Asked Questions

Does BANANANINA has a retail store?
How do i shop at BANANANINA?
How to shop online?
How to shop with credit card?
How to get an account?
Do i have to create an account to place my order on BANANANINA's official website?
How to use voucher code?
How to change my personal information and password?
What should i include, if i would like to buy via email or text?
When will i get the feedback?
How many hours do i have to complete a payment?
Does BANANANINA accept cash on delivery (COD)?
When will my order be processed?
Can i cancel my order?
Is there any product's warranty?


What packaging will i receive when i order online?
How do i know when my order has been shipped?
Is there any extra fee for the shipment?
Is BANANANINA available for shipping overseas?
Which shipping courier does BANANANINA use?
When will I receive my order?